Request account deletion
If you have a Bimbol account, you can request deletion of your account and associated data without reinstalling the app.
Important: deletion may permanently remove the account, student profiles, learning history, uploaded learning materials, answer-sheet images, generated learning data, scores, and other account-linked content.
What to include
- Your Bimbol account email address.
- A clear request to delete the Bimbol account.
- If applicable, the parent account or student profile involved.
What happens next
- We verify the request when necessary to prevent unauthorized deletion.
- We delete the account and associated data covered by the request.
- Account-linked learning materials, answer-sheet images, generated learning data, and scores are deleted when applicable.
- Limited information may be retained only when required for legitimate legal, security, fraud-prevention, or similar obligations.
Account freezing or deactivation is not used as a substitute for deletion.